REVIEW QUESTIONS1.Motivation is fundamental to the task of management.
(a) What is meant by a ‘content’ theory of motivation? (b) What is meant by a ‘process’ theory of motivation? (c) What is meant by a ‘equity’ theory of motivation? 2. An organisation's goals can only be achieved through the efforts of motivated individuals. Explain what is meant by the following terms: (a) Hygiene factors. (b) Motivators 3. Douglas McGregor's view that suggests that employees will exercise self-direction and self-control when they are committed to the objectives of the work is called: (a) Theory B (b) Theory Z (c) Theory A (d) Theory Y (e) Theory X 4.Which step in Maslow's Hierarchy of Needs Theory deals with achieving one's potential? (a) Safety (b) Esteem (c) Social (d) Self-actualization (e) Physiological 5.Which of the following would be classified by Herzberg as a hygiene factor? (a) Responsibility (b) Personal growth (c) Promotion (d) Achievement (e) Company policy
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