LESSON OBJECTIVE
Assessment Criteria AC 2.2 Discuss the roles, responsibilities and qualification requirements for hospitality staff Below are questions pertaining to lesson 5. Please ensure to answer each question correctly. 1. What is the most crucial skill that a top manager should posses and why? 2. Name the three types of staff that can be found in the hospitality industry. 3. According to Mintzberg what are three managerial roles? 4. Why does a front-line manager needs to have technical skills?
61 Comments
Kyan Easy
10/18/2016 03:14:17 pm
1. What is the most crucial skill that a top manager should posses and why?
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10/19/2016 01:01:45 pm
1.communication
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sudane atkinson
10/19/2016 04:02:07 pm
1. What is the most crucial skill that a top manager should posses and why?
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Christina Carter
10/19/2016 06:36:19 pm
1. The most crucial skill that a top manager should possess is interpersonal skills/communication skill.
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Kristal Williams
10/19/2016 07:01:04 pm
1. What is the most crucial skill a top manager should possess and why?
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Kimberley Codling
10/20/2016 09:53:42 am
1. What is the most crucial skill that a top manager should posses and why?
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10/20/2016 10:55:40 am
Lesson 5
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Tarene Douglas
10/20/2016 01:03:33 pm
1. What is the most crucial skill that a top manager should posses and why?
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Zaneika Williams-Young
10/20/2016 01:34:45 pm
1. Human skills; a manager should have the ability to work with, understands and motivate other people, both individually and in groups.
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janielle chambers
10/20/2016 05:17:04 pm
1.the most crucial skill a top manager should posses is human skill.with human skillsthe top manager will be able to understand and motivate other people.with out this skill the manager will not be able to work well with others.
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Danielle Ricketts
10/20/2016 09:59:47 pm
1. What is the most crucial skill that a top manager should posses and why?
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Santana Jones
10/21/2016 10:31:14 am
1. The most crucial skill a top manager should posses is conceptual skills reason being they have to look at the big picture meaning the entire organization and think creatively and understanding abstract ideas. conceptual skill will help them in problem solving (Smallbusiness.chron.com, 2016).
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Kristal Stephenson
10/21/2016 11:04:55 am
Assessment Criteria AC 2.2
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Aaliyah Levy
10/21/2016 02:27:00 pm
1. The most crucial skill that a top manager should posses is Conceptual Skills so that they can analyze and diagnose complex situations.
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laquanda grant
10/21/2016 03:17:11 pm
A.c p3
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Shelly-Ann Hanson
10/21/2016 07:45:52 pm
1. The most crucial skill a to manager should have is conceptual skills. Its the highest skill a manager must have in order to be able to analyse difficult situation and make reasonable judgement to solve them.
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Sherian Campbell
10/21/2016 09:36:09 pm
AC 2.2
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Melissa Duncan
10/22/2016 08:36:21 am
1. The most crucial skill I believe a top manager should possess is that of being able to diagnose and analyze complex situations and come up with a solution. This is important in order to ensure the smooth operation of the business and its continued growth. If a top manager does not possess this skill then the business will not be able to keep up with issues that arise and this may lead to wrong directions being taken and overall loss of revenue.
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Nicka
10/22/2016 01:18:08 pm
AC2.2
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fredrica wright
10/22/2016 05:52:24 pm
1. What is the most crucial skill that a top manager should posses and why?
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Yanique Munroe
10/22/2016 07:28:48 pm
Hospitality Forum
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10/22/2016 07:34:02 pm
Assessment criteria 2.2
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Bridgette Crieghton
10/22/2016 09:40:53 pm
1. The most crucial skill a top manager should possess is conceptual skills. It is important that they have that skill because they understand how competition, politics, social trends etc. can affect the organization effectiveness.
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Kellisha Howell
10/22/2016 10:22:44 pm
1.) What is the most crucial skill that a top manager should possess and why?
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Kellisha Howell
10/22/2016 10:31:24 pm
1.) What are the three trends that are currently shaping the hospitality industry?
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Thya Rodney
10/23/2016 03:06:22 am
1. The most crucial skill that a top manager should posses is communication because they have to know how to interact with staff and other stakeholders.
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Tracy-Ann Williamson
10/23/2016 06:29:02 am
1. The most crucial skill that top manager should possess is " communication". (project-skills.com, 2014)
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Lenice Brissett
10/23/2016 08:54:27 am
1) According to Dennis (2016), the most crucial skill that a top manager should possess is ‘Conceptual Skills’. They should possess this because with this skill, they are able to use their mental abilities to analyse and diagnose complex situations.
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Tia Jones
10/23/2016 10:36:54 am
Understand Staffing In the Hospitality Industry
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Tia Jones
10/23/2016 10:52:16 am
Understand Staffing In the Hospitality Industry
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Shane Frazer
10/23/2016 01:05:41 pm
1.What is the most crucial skill that a top manager should posses and why? Conceptual skills are vitally important for a top manager. They have an obligation to make extensive decisions, setting forth targets and plans that will impact the organization(Denis2016).
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[email protected] Williams
10/23/2016 02:53:29 pm
1. Communication is a crucial skill because without having communication, miscommunication may occur. Communication enables good verbal skills and also written, they must be able to get their point across openly which build positive relationships with guests, employees and boss.
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10/23/2016 02:55:39 pm
1. What is the most crucial skill that a top manager should possess and why?
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10/23/2016 03:28:55 pm
1. What is the most crucial skill that a top manager should possess and why?
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Saschell Brown
10/23/2016 04:38:17 pm
(1) What is the most crucial skill that a top manager should posses and why?
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10/23/2016 06:54:40 pm
1.The most crucial skill that a top manager posses is the conceptual skill because top managers are supposed to have the mental ability to analyze and diagnose complex situations.
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Nikita Ducran
10/23/2016 07:13:22 pm
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Phoenia Nelson
10/23/2016 07:45:27 pm
1.What is the most crucial skill that a top manager should posses and why?
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Asha-lois Clarke
10/23/2016 08:07:23 pm
1. Conceptual skill is the moist crucial skill top mangers should posses. Managers have the most important job and that requires the ability to make decisions and manage a business with all its pressure etc, balancing good time management, communication and leadership abilities with composure and mental strength (Dennis, 2016).
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Vanassa Williams
10/23/2016 08:13:49 pm
1. What is the most crucial skill that a top manager should possess and why?
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kadian smith
10/23/2016 08:51:19 pm
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Renae Brown
10/23/2016 08:51:53 pm
1). What is the most crucial skill that a top manager should possess and why?
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kadian smith
10/23/2016 08:52:50 pm
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10/23/2016 09:03:21 pm
1.to make decisions: because if the managers cannot make decisions and communicate with the staff there will be no leadership for the staff and company.
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Tahirah Steele
10/23/2016 09:18:24 pm
Assessment Criteria AC 2.2
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Yaniquea Barnes
10/23/2016 09:19:40 pm
AC 2.2
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Takiis Mills
10/23/2016 09:50:11 pm
Assessment Criteria AC 2.2
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jolaine wood
10/23/2016 09:50:21 pm
1. What is the most crucial skill that a top manager should posses and why?
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Audine Whyte
10/23/2016 10:09:07 pm
LESSON OBJECTIVE
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Davia mclean
10/24/2016 05:53:31 am
1. The most crucial skill a top manager should have is communication skill. This is the ability of the manager to get information across to its employees, customers and business associates. So that they can carryout the duties effectively and know what is expected of them.
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Amanda Fisher
10/24/2016 08:07:05 am
1.As managers, they have to maintain a view of the “big picture” and steer the project to success, while handling day-to-day, micro level crises that pop up now and then. communication is a big factor of being a manager sending messages across so that the staff can understand creating a reasonable and smooth ground for the workforce.
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Shaniece Bedward
10/24/2016 12:37:01 pm
1. Leadership. Why?
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Merona Stewart
10/24/2016 01:26:19 pm
1. What is the most crucial skill that a top manager should posses and why?
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jheanel davidson
10/24/2016 04:25:31 pm
AC 2.2
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Feliesa Butler
10/25/2016 09:33:37 am
1.Human skill-because it is the ability to work with, understanding and motivate other people, both individually and in group.
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Ellisa Ellis
10/25/2016 11:21:41 am
The most crucial skill that a top manager should possess is the Conceptual skills because the top manager must have the mental ability to analyze situations and make decisions on things that affect the company and establish plans to fix them.
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romario fearon
10/25/2016 08:37:09 pm
1. What is the most crucial skill that a top manager should posses and why? they should be able to make "organization-wide decisions and
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Dyan Archer
10/28/2016 10:27:06 pm
#1.
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10/29/2016 07:52:22 pm
1.The most crucial skill that a top manager should posses are Technical skill, Human skills, Conceptual skills.
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Nicka
11/7/2016 06:17:00 am
UNIT 1 AC2.2
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Sheneka Samuels
12/5/2016 06:50:27 am
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