SPRING 2020 SEMESTER
LEVEL 5 BUSINESS UNITS
SYLLABUS:
Unit 12 Organizational Behavior RECOMMENDED TEXTS: Collaborative Leadership; Building Relationships, Handling Conflict and Sharing Control. 2nd Ed. by D. Archer & A. Cameron ($55 E-book / $80 Hardcover) Organizational Change, Leadership and Ethics: Leading Organisations Towards Sustainability by B. Burnes ($55 E-book / $130 Hardcover) Organisational Behaviour. 8th Ed. by A. Huczynski & D. Buchanan Group Dynamics for Teams. 4th Ed. by D. Levi Organisational Behaviour & Analysis by D. Rollinson ($60 Paperback) SYLLABUS:
Unit 16 Operations and Project Management RECOMMENDED TEXTS: Operations Management for Dummies by E. Anderson, M.Anderson & G. Parker ($20) Leadership: All You Need to Know by D. Pendleton & A. Furnham Project Management Demystified. 3rd Ed. by G. Reiss Operations Management. 7th Ed. by Slack, Jones & Johnston SYLLABUS:
Unit 37 Consumer Behaviour and Insight RECOMMENDED TEXTS: Essentials of Marketing. 3rd Ed. by F. Brassington & S. Pettitt Consumer Behaviour: Applications in Marketing. 2nd Ed. by R. East & M. Wright ($50 pb) Consumer Behaviour. 11th Ed by L. Shiffman & J. Wisenblit ($70 Hardcover) SYLLABUS:
Unit 38 Customer Value Management RECOMMENDED TEXTS: Essentials of Marketing. 3rd Ed. by F. Brassington & S. Pettitt Customer Relationships Management. 3rd Ed by F. Buttle & S. Maklans Customer Lifetime Value: The Path to Profitability. by V. Kumar ($50 Paperback) Consumer Behaviour by I. Szmigin & M. Placentini ($60 Paperback) LEVEL 5 INTERNATIONAL TRAVEL AND TOURISM MANAGEMENT UNITS
SYLLABUS:
Unit 20 Tourism Consumer Behaviour and Insight RECOMMENDED TEXTS: Hospitality Marketing Principles and Practice. 2nd ed. by D. Bowie & F. Buttle ($60 pb) The Routledge Handbook of Consumer Behaviour in Hospitality & Tourism by K. Dixit ($50) Hospitality Marketing and Consumer Behavior: Creating Memorable Experiences by V. Jahauri ($65 E-book) Consumer Behaviour in Tourism. 2nd ed. by J. Swarbrooke & S. Horner SYLLABUS:
Unit 23 Strategic Planning for Air Transport RECOMMENDED TEXTS: Airport Operations. 3rd ed. by Ashford, Stanton & Moore ($40 Hardcover) Airport Systems: Planning, Design and Management. by Belobaba & Neufville ($80 hc) Managing Airports. An International Perspective. ($50 Hardcover) SYLLABUS:
Unit 44 Organizational Behavior RECOMMENDED TEXTS: Collaborative Leadership; Building Relationships, Handling Conflict and Sharing Control. 2nd Ed. by D. Archer & A. Cameron ($55 E-book / $80 Hardcover) Organizational Change, Leadership and Ethics: Leading Organisations Towards Sustainability by B. Burnes ($55 E-book / $130 Hardcover) Organisational Behaviour. 8th Ed. by A. Huczynski & D. Buchanan Group Dynamics for Teams. 4th Ed. by D. Levi Organisational Behaviour & Analysis by D. Rollinson ($60 Paperback) SYLLABUS:
Unit 50 Customer Value Management RECOMMENDED TEXTS: Essentials of Marketing. 3rd Ed. by F. Brassington & S. Pettitt Customer Relationships Management. 3rd Ed by F. Buttle & S. Maklans Customer Lifetime Value: The Path to Profitability. by V. Kumar ($50 Paperback) Consumer Behaviour by I. Szmigin & M. Placentini ($60 Paperback) LEVEL 5 HEALTHCARE
PRACTICE UNITS SYLLABUS:
Unit 1 Law, Policy and Ethical Practice in Health & Social Care RECOMMENDED TEXTS: Law & Ethics in Nursing and Healthcare. 2nd Ed. (Kindle) $33.44 Medical Law and Ethics by J. Herring. 7th Ed. (Paperback) US$48.66 SYLLABUS:
Unit 2 Demonstrating Professional Principles and Values in Health & Social Care Practice RECOMMENDED TEXTS: Reflective Practice: Writing and Professional Development by G.Bolton ($65 Hardcover) Developing Reflective Practice: A Guide for Students and Practitioners of Health and Social Care ($30 Paperback / $25 E-book) Practice Development in Nursing and Healthcare SYLLABUS:
Unit 9 Anatomy and Physiology for Health and Ill-Health RECOMMENDED TEXTS: Medical Terminology: The Best and Most Effective Way to Memorize, Pronounce and Understand Medical Terms: 2nd Ed. by D. Anderson US$59 Comprehensive Medical Terminology, 3rd Ed. (Free) Ross & Wilson Anatomy and Physiology in Health and Illness 9th Ed. (Free) STUDY GUIDE: Mosby's Anatomy & Physiology Study and Review Cards 3rd Ed. by D. Matusiak US$58.00 |
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